All products go through strict UND GRETEL quality control.
But of course, unfortunately, a mistake can happen to us. Please let us know immediately if something is wrong with your delivery.
Our customer service is happy to help you from Monday to Friday between 10 - 18 o'clock. Just contact us by phone: +49 30 91733551 or e-mail us to support@undgretel.com.
We will react as soon as possible and find a suitable solution together. 🙏