If any of our products fails to make you an UND GRETEL fan, for any reason, we will take it back within a week and refund your money. However, you can, of course, also exchange the product.

Please email us with your order number to: support@undgretel.com

You can request a return label via the following link: DHL returns

If you have purchased your UND GRETEL product from a partner retailer, please contact the retailer directly.

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