If any of our products fails to make you an UND GRETEL fan, for any reason, we will take it back within a week and refund your money. However, you can, of course, also exchange the product.
Please email us with your order number to: firstname.lastname@example.org
You can request a return label via the following link: DHL returns
If you have purchased your UND GRETEL product from a partner retailer, please contact the retailer directly.