If any of our products fails to make you an UND GRETEL fan, for any reason, we will take it back within a week and refund your money. However, you can, of course, also exchange the product.

You can request a return label via the following link:

Please log in with your order number and the corresponding email address. Select the items you want to return and then you can apply for your return label after a few simple steps.

If it does not work, please contact us directly by e-mail: support@undgretel.com.

If you have purchased your UND GRETEL product from a partner retailer, please contact the retailer directly.

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